General Terms and Conditions of Ifanger AG
1. General
1.1 The contract is concluded with the written confirmation (Order confirmation) of IFANGER AG or its subsidiaries (hereinafter known in short as «supplier») that it accepts the order.
1.2 Any deviation from the order in the order confirmation forms part of the contract unless the purchaser rejects it in writing within 5 working days from the receipt date of the order confirmation. Quotations, particularly those involving price lists, brochures, etc., which contain no acceptance dates, are non-binding.
1.3 These delivery conditions shall be binding if they are declared as applicable in the quotation or order confirmation. Other conditions of the purchaser are only applicable if they have been expressly accepted by the supplier and this acceptance is in writing.
1.4 All agreements and legally relevant declarations of the parties need to be made in writing to be applicable.
1.5 If any provision of these delivery conditions should prove wholly or partially ineffective, the parties shall replace this provision with a new agreement which comes as close to the intended legal and economic outcome as possible.
2. Scope of the delivery and services
2.1 The supplier's deliveries and services are itemized in the order confirmation, including any appendices to it. The supplier is authorized to make changes that lead to improvements, where these do not increase the price.
3. Brochures, catalogues and technical documents
3.1 Brochures and catalogues are not binding without other agreements. Information contained in technical documents is only binding if it is explicitly assured.
4. Prices
4.1 All prices are - in the absence of any agreement - net prices, ex works (EXW), excluding packaging, in freely available Swiss Francs or the local currency without any deductions.
4.2 All additional costs, e.g. for freight, insurance, export, import and other permits and certifications, shall be borne by the purchaser.
4.3 Likewise, the purchaser shall bear all taxes (especially VAT), levies, fees, duties (and the like) that are imposed in connection with the contract or reimburse the supplier for them against corresponding proof if the supplier must pay for them.
5. Payment terms
5.1 The payments are to be made by the purchaser in accordance with agreed payment terms at the location of the supplier's office without the deduction of discounts, expenses, taxes, duties, fees, duties (and the like). The obligation to make payment is fulfilled when at the location of the supplier's office, the arranged amount has been made freely available to the supplier. The payment deadline is 30 days from the invoice date.
5.2 The payment deadline and/or the separately agreed payment deadlines must be met even if the transport, delivery, or acceptance of the delivery is delayed or prevented for reasons for which the supplier is not responsible, if non-essential items are missing from the delivery, or if subsequent machining is necessary which does not make usage of the delivery impossible.
5.3 If the purchaser does not make payment by the payment deadline and/or the separately agreed payment deadline, he must, without notice, pay interest from the date the invoice is due at an interest rate based on the rate where the purchaser has his office, however at least 4% above the discount rate of the Swiss National Bank. The right to claim further damages is reserved.
6. Retention of title
6.1 The supplier shall retain ownership of all parts of the delivery until he has received the payments in accordance with the contract.
6.2 The purchaser is obliged to participate in measures which are necessary for the protection of the supplier's property; in particular, at the expense of the purchaser, he authorizes the supplier to register or enter the title in public records, books and the like according to the relevant national laws and to comply with all relevant formalities.
6.3 The purchaser shall maintain the delivered goods at his cost for the duration of retention of title and insure them on behalf of the supplier against theft, breakage, fire, water and other risks. He shall further take all measures to ensure that the supplier's property claim is in no way compromised nor cancelled.
7. Delivery deadline
7.1 The supplier shall strive to meet the delivery deadline which is recorded in the order confirmation. The delivery deadline is met if the «ready for dispatch» message is sent to the purchaser by its expiry.
7.2 The meeting of the delivery deadline presupposes full compliance with the contractual obligations by the purchaser.
7.3 The delivery deadline shall be extended by an appropriate period if hindrances occur which, despite due care, the supplier cannot avert, regardless of whether they originate from him, the purchaser or a third party. Such hindrances include epidemics, mobilization, war, riots, major breakdowns, accidents, labor disputes, delayed delivery or mistakes in the delivery of the necessary raw materials and semi-finished products, governmental actions or omissions, and natural events.
7.4 If a specific date is agreed upon instead of a delivery deadline, this is equivalent to the last day of a delivery deadline. Points 7.1 to 7.3 apply analogously.
7.5 In the case of delay, the purchaser is not entitled to compensation or other benefits, except for the agreement cited in point 7 or an agreement stipulated in a separate agreement. This restriction does not apply to unlawful intent or gross negligence on the part of the supplier.
8. Return of goods
8.1 For commercial product returns up to CHF 1,000.00, it is necessary for us to charge a reduction of 10% of the value of the goods, however at least CHF 30.00 for checking costs incurred by us. In the case of higher return values, prior consent from IFANGER AG is required. Custom designs and products with special labeling may not be returned.
9. Packaging
9.1 Packaging is separately charged by the supplier and cannot be returned.
10. Transfer of benefits and risks
10.1 At the latest, benefits and risks are passed to the purchaser when the delivery leaves the factory.
10.2 If the shipment is delayed at the request of the purchaser or for other reasons which the supplier is not responsible for, the risk is passed to the purchaser for the originally scheduled date of delivery from the factory. From this point on, the supplied products are stored and insured at the purchaser's expense and risk.
11. Shipping, transportation and insurance
11.1 The supplier must be informed of special requests concerning shipping, transportation, and insurance in good time. Transportation takes place at the purchaser's expense and risk.
11.2 Complaints relating to shipping or transportation should be addressed to the last carrier by the purchaser without delay upon receipt of the delivery or the shipping documents.
11.3 Insurance against all kinds of damage is the responsibility of the purchaser.
12. Checking and acceptance of the delivery
12.1 The purchaser must check the delivery upon receipt within 8 days and notify the supplier of any defects within the same period in writing. Failing this, the supply shall be deemed approved.
12.2 The supplier shall resolve the defects which are notified to him in accordance with point 12.1 as quickly as possible, or - at his option - replace defective goods.
12.3 In the case of defects of any sort relating to the delivery, the purchaser has no rights or rights to make claims other than those specifically mentioned in points 12 and 13 (warranty, liability for defects).
13. Warranty, liability for defects
13.1 The warranty period is 6 months. It begins with the date the delivery leaves the factory. In the case of replaced or repaired products, the warranty period starts afresh and shall last for 6 months from the date the replacement goods are shipped from the supplier. The guarantee expires prematurely if the purchaser or a third party undertakes inappropriate modifications or repairs or if the purchaser, when a fault has occurred, does not immediately take all appropriate measures to mitigate the damage and does not give the supplier the opportunity to resolve the defect.
13.2 Damage is excluded from the warranty and the supplier's liability which has arisen in circumstances which cannot be proven to be due to poor materials, faulty design or poor workmanship, e.g. natural wear, improper maintenance, failure to follow operating instructions, excessive strain, unsuitable equipment, chemical or electrolytic influences as well as other reasons that the supplier cannot be held responsible for.
13.3 The purchaser shall only be entitled to the replacement or repair of defective goods. The purchaser is not entitled to further claims, especially for compensation for damage or consequential damage. In no case can claims be considered by the purchaser for compensation for damage, which is not caused to the object itself, e.g. loss of production, inability to use the goods, loss of contracts, loss of profit and other direct or indirect damage. This disclaimer does not apply to unlawful intent or gross negligence on the part of the supplier. Moreover, this disclaimer does not apply in so far as any mandatory provisions oppose it.
14. Place of jurisdiction and applicable law
14.1 The place of jurisdiction for the purchaser and the supplier is the place where the supplier has its head office. The supplier is entitled to take legal action against the purchaser at its place of residence.
14.2 The contract shall be exclusively governed by the national commercial law which applies in the supplier's country. The provisions of the CISG do not apply.15. Content of the online offer
15.1 The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are fundamentally excluded, unless there is evidence of wilful intent or gross negligence on the part of the author.
15.2 All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.
16. References and links
16.1 In the case of direct or indirect references to external websites (“hyperlinks”) that lie outside the author's area of responsibility, a liability obligation would only come into force in the event that the author is aware of the content and it would be technically possible and reasonable for him to prevent use in the event of illegal content.
16.2 The author hereby expressly declares that no illegal content was recognizable on the linked pages at the time the links were created. The author has no influence whatsoever on the current and future design, content or authorship of the linked/referenced pages. The author therefore expressly distances himself from all contents of all linked pages that were changed after the link was created. This statement applies to all links and references set within the author's own website as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the author to whose content external write access is possible. Liability for illegal, incorrect or incomplete content and in particular for damages resulting from the use or non-use of such information lies solely with the provider of the page to which reference is made, and not with the person who merely refers to the respective publication via links.
17. Copyright and trademark law
17.1 The author endeavors to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to use license-free graphics, sound documents, video sequences and texts.
17.2 The author endeavors to respect the copyrights of all brands and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by third-party rights! The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.
18. Data privacy
18.1 If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services is - as far as technically possible and reasonable - also permitted without providing such data or by providing anonymized data or a pseudonym. The use of contact data such as postal addresses, telephone and fax numbers and e-mail addresses published in the imprint or comparable information by third parties for the transmission of information not expressly requested is not permitted. More information can be found in the “Data protection” section.
19. Legal validity of this disclaimer
19.1 This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
19.2 In the event of discrepancies or contradictions between the different language versions of these terms and conditions, the German version shall prevail and be binding.